Serving thousands of web hosting, VPS and dedicated server customers since 1998
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Technical Support Portal

ServerPoint enjoys a A+ credit rating with the Better Business Bureau.

we are better business bureau accredited

ServerPoint's expert support staff is available 24/7, 365 days a year, by chat, email or by phone.

we are open 24/7

ServerPoint is one of the oldest, most respected web hosting companies in the industry. For over a decade, thousands have trusted their online businesses to us.

offering web hosting solutions since 1998
Great support...
... is what we are famous for!

Online video tutorials

Our very comprehensive video tutorials section can teach you everything from configuring your email software and uploding via FTP, to learning how to use advanced features of cPanel and Plesk.

[Go to our online video tutorials section]


Our ticket system

The best way to reach our support staff is by opening a ticket. Our support department is manned 24/7 and your ticket will be taken care of within minutes.

[Go to our ticket system]

  • By calling 1-888-605-6775
  • Via Live Chat (see chat icon above, top right)
  • Via email using our online ticket system

By phone

Be aware that telephone support is for emergencies only.

If you are a dedicated server or virtual private server customer, be aware that unless you have a managed plan, telephone support is limited to rebooting a server or requesting an initial diagnostic to check why your service is down.

  • Call us toll free 1-888-605-6775

By chat

You may request support via our live chat 24/7, 365 days a year. Be aware that if the support you request will require our staff to do changes to your service or login to your server, you will need to first open a support ticket.

Please use the chat button at the top of our web site.

To contact us Services About ServerPoint
Call us toll free, 24 hours a day, at 1-888-605-6775. You may also click on the chat icon at the top right of this page.
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  • Dedicated Windows 2003/2008 Servers
  • Dedicated Linux Servers
  • cPanel dedicated servers
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  • Shared Linux web hosting
ServerPoint, a leading managed hosting provider, was founded in 1998 with the philosophy of providing great service at an affordable price. Today, thousands of customers around the world trust us for their web hosting, dedicated and virtual server needs.
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