Award winning web hosting! Click to see some of the awards we've received!

At ServerPoint Inc. we are looking for aggressive individuals to help take us to the next level. If you are interested in a rewarding career opportunity with excellent growth opportunities, come work for us and enjoy benefits like flexible hours, pro-active management style, relaxed working environments, and much more.

IMPORTANT: Please submit your resume, in PDF format, via email to:

. You must also write a letter about why we should hire you and you must include your salary expectations.

READ EVERYTHING related to the position you seek BEFORE sending a resume.

Dedicated/Virtual Server Support Level 3

This position requires a high level of knowledge in Linux and control panel software. We are proud of the technical support we provide and being able to solve just about all problems our customers have. Thus, anyone on this position must be able to resolve just about any problem in Linux and control panels such as Plesk and cPanel.

Expertise requirements:

This is a remote position
We will accept positions from anywhere in the world
High level experience with Linux and its usual applications (MySQL, Apache, FTP, etc)
Basic HTML understandings
Good knowledge of bind
Must have thorough knowledge of Plesk and cPanel and their internal workings
Excellent written communication skills in English is a must
Spanish language optional, but preferable
Fast keyboard typer
Ability to work extended hours
Must have *excellent* problem solving skills
Ability to easily retain information, as the amount of information to learn is quite extensive
Excellent "people person" skills
Need to be proactive, a fast learner and must enjoy working on a dynamic environment
Patience (a must) and willingness to help customers is mandatory

Other requirements:

18+ years old
You must have a fast computer and broadband connection
Your computer must be used only by you and must be kept well protected and secure
If Windows, you must keep Windows updated every single day and have firewall up at all times
You must never use telnet or ftp to login to a server, always only SSH or SFTP

Responsibilities:

Work with resolving problems with dedicated and virtual servers
Configure such servers
Monitor tickets and live chat
Assist other employees with their duties
You will also handle sales inquiries related to dedicated and virtual servers
Also help our support staff with internal documentation and support issues from regular shared hosting clients

Work timing

Multiple day and night shifts available; early morning to afternoon (Pacific time zone) preferable
This is a full time position, 5 or 6 days a week

Payment

Tell us what your salary expectation is
Payment will be made by check or PayPal

Technical Support Level 2+ and Technical Writer

We are looking for someone that will help us write documentation for our technical support department.

Besides providing technical support to clients, you will be in charge of an internal Wiki where you will document solutions to problems. You will be helping customers, and at the same time, you will evaluate all support tickets being handled during the day and create documentation based on the problems found. You will also be in charge of filling up our knowledge base so that our clients can search for solutions without having to contact technical support.

Your job is to make it easier for clients to find information, and, for our technical support staff to find solutions.

You will also be in charge of maintaining a blog for our web site, and, writing articles for our web site (for example, an article comparing forum scripts). Which means you must have basic HTML skills (pure HTML, not using some "web editor").

This job requires that you be highly experienced with the hosting industry and that your written English skills be of the highest.

Primary requirements: same as above
Other requirements: same as above
Responsibilities: same as above
Work timing: same as above
Payment: same as above

Customer Service/Technical Support Representative - Job Code CUSSER7549

Requirements:

This is a remote position
Multiple day and night shifts available; early morning to afternoon (Pacific time zone) preferable
Good computer skills on Windows and UNIX/Linux (command line) type systems (basic knowledge)
Knowledge of Internet related software (email, FTP, etc) a must!
Understanding of the concepts that make the Internet work (DNS, backbones, TCP/IP, protocols, etc.)
Excellent written communication skills in English is a must
Spanish language optional, but preferable
Fast keyboard typer
Ability to work extended hours
Must have *excellent* problem solving skills
Ability to easily retain information, as the amount of information to learn is quite extensive
Excellent "people person" skills
Need to be proactive, a fast learner and must enjoy working on a dynamic environment
Patience (a must) and willingness to help customers is mandatory
You will be thoroughly tested
You must NOT simultaneously work for another company
You will most likely be interviewed in person, as we have staff around the world that can conduct interviews
If you are lying on your resume, don't waste your time. We can spot them easily.

Responsibilities:

Answer customer support inquiries and requests
Troubleshoot user problems
Monitor uptime of services
Handle sales to prospective customers
And more

Notes: most work done with customers is done via e-mail;Wage depends on skills and experience. Day and night shifts available.

Jack of all Trades Assistant - Job Code OFMAN07781

The "Jacks of all Trades" at ServerPoint are some of the most important members of our staff. They are the ones that keep things running. However, they do need help doing smaller tasks so that they can dedicate their time to the more important issues. And thus, they are in need an assistant.

This position requires extreme dedication. Laziness is not an option. Our Jacks of all Trades will evaluate you and will quickly know if you are suitable for the job. If you are not, they will take action immediately. So please, don't waste their time nor yours. This position also involves working with sensitive material. Because of this, you will be investigated if you are offered the position.

Requirements:

Must be local to the Las Vegas, NV area
Experience with computer hardware and building computers (optional, but you will be trained for such), swapping out motherboards, etc.
Be neat and organized when doing wiring, installations, etc.
Good Windows skills (Linux and Windows 2003/2008 server is preferable, but optional)
Knowledge of Internet related software (email, FTP, etc) a must!
Must be *extremely* organized (I don't think we can emphazise this enough)
Excellent verbal and written communication skills in English a must, as you will be, on occassion, be taking care of technical support over the phone and email
Spanish language optional, but preferable
Fast keyboard typer
Ability to work extended hours and be on call for emergencies
Ability to easily retain information, as the amount of information to learn is quite extensive
Excellent "people person" skills (you will be tested in a large variety of situations)
Need to be proactive, a fast learner and must enjoy working on a dynamic environment
Patience (a must) and willingness to help customers is mandatory
Photoshop and HTML knowledge/experience optional
And much, much more

Some responsibilities are:

Help customers with technical issues
Do ethernet/power wiring (all cables are already pre-made)
Build/fix/install servers (both rackmount and towers)
Monitor uptime of services
Writing documentation (and thus, excellent writing skills are required)
Handle RMAs, purchasing of parts, etc
And whatever else help may be needed

We are looking for very like-minded individuals for this position. You are like-minded if:

you think your idea of video games is playing Brain Age on your DS 10 minutes a day
you spend most of your time online on sites such as Digg or Slashdot, absorbing knowledge, and NOT on MySpace, Facebook, chatting, etc
your first choice is open source software when looking for a solution
you Google for solutions to problems first before asking someone about it
you believe using a Windows server is an option of last resort and when there are no other options available
you believe designing a web site should be done the old fashioned way: with a text editor
you would rather go through the trouble of building your own computer than buying a Dell, or any similar brand

Wage depends on skills and experience. Benefits available for full time employees. Part-time (preferable) and full-time positions available. Day shifts, night shifts and weekend shifts also available.

Office Manager - Job Code OFMAN07781

Requirements:

Must be local to the Las Vegas, NV area
Experience in computer hardware and building computers (optional, but you will be trained for such)
Good computer skills on Windows (Linux is preferable, but optional)
Knowledge of Internet related software (email, FTP, etc) a must!
Must be *extremely* organized as we deal with a lot of paperwork on a daily basis
Excellent verbal and written communication skills in English a must, as you will be handling customer service via phone and email
Spanish language optional, but preferable
Fast keyboard typer
Ability to work extended hours
Must be good with mathematics, as you will also be dealing with basic accounting
Ability to easily retain information, as the amount of information to learn is quite extensive
Excellent "people person" skills
Need to be proactive, a fast learner and must enjoy working on a dynamic environment
Patience (a must) and willingness to help customers is mandatory

Responsibilities:

Answer the phone
Help customers with accounting issues
Build servers and install operating systems
Monitor uptime of services
And more

Wage depends on skills and experience. Benefits available for full time employees. Day and night shifts available.

Senior Linux administrator and programmer - Job Code SNRPRO3569

Evaluation/Interview will be performed by our in-house experts. Do not apply if you do not have the knowledge and experience.

Requirements:

No need to be local to our area
Extensive knowledge/experience (minimum full 2 years experience) on Linux
Minimum 2 full years experience programming in Perl/CGI
Extensive knowledge/experience on MySQL (a must) and web servers (Zeus and/or Apache)
Knowledge of Internet related software (email, FTP, etc) a must!
Technical understanding of the concepts that make the Internet work (routers, backbones, DNS, server administration, etc.)
Excellent verbal and written communication skills in English a must, as you will be handling support via phone and email
Basic knowledge of Cisco equipment (optional)
Ability to work extended hours
Must be on-call 24/7/365
Good learning skills, as the amount of information to learn is quite extensive
Spanish language optional, but preferable
Fast keyboard typer (must be fast at typing programming code)
Ability to work on multiple projects, work under pressure and meet deadlines
Need to be proactive, a fast learner and must enjoy working on a dynamic environment

Responsibilities:

Work with other programmers and management to effectively deliver completed projects
Most of your work will be programming web based software to automate the management of our servers
System administration duties when necessary
Monitor server stability
Build servers and install operating systems
Fix server and network related problems
Programming in Perl + MySQL
Helping customers with their dedicated/colocation servers and other networking equipment
And more

Notes: wage depends on skills and experience.

System administrator/Programmer - Job Code WEBPRO3569

Requirements:

No need to be local to our area
Knowledge/experience on Linux OS (extensive knowledge a must), Perl/CGI programming (a must), command shell and HTML
Knowledge/experience on MySQL (a must) and web servers (Zeus and/or Apache)
Knowledge of Internet related software (email, FTP, etc) a must!
Technical understanding of the concepts that make the Internet work (routers, backbones, DNS, server administration, etc.)
Excellent verbal and written (a must) communication skills
Basic knowledge of Cisco equipment (optional)
Spanish language optional, but preferable
Fast keyboard typer (must be fast at typing programming code)
Ability to work on multiple projects, work under pressure and meet deadlines
Need to be proactive, a fast learner and must enjoy working on a dynamic environment

Responsibilities:

Work with other programmers and management to effectively deliver completed projects
System administration duties when necessary
Monitor server stability
Fix server and network related problems
Programming in Perl + MySQL
Helping customers with their dedicated/colocation servers and other networing equipment
And more

Notes: Wage depends on skills and experience.

GUI/Software programmer - Job Code GUIAPP4278

Your responsibility in this position is to design cross platform GUI applications in Linux, Windows and Macintosh. Your main coding platforms will be primarily Windows and Linux. Requirements:

No need to be local to our area
5+ years full time experience programming in C++
Must have experience searching and eliminating security threats and using tools to scan for possible security holes in applications
Expertise in cross platform programming between UNIX, Linux, Windows and Mac.
Knowledgeable, experience, and the philosophy, with open standards
Extensive experience with designing XUL/XPCOM based software and its integration to C++ programs
Experience programming client/server applications, using encrypted communications
Excellent verbal and written (a must) communication skills
Fast keyboard typer (must be fast at typing programming code)
Ability to work on multiple projects, work under pressure and meet deadlines
Need to be proactive, a fast learner and must enjoy working on a dynamic environment

Responsibilities:

Work with other programmers and management to effectively deliver completed projects
And more

Notes: Wage depends on skills and experience.

Web Designer - Job Code WEBDES7857

We are seeking a visionary web designer to add to our growing team. The ideal candidate should have 1-2 years of previous combined graphic design / web development experience on a web development team or corporate environment.

Requirements:

No need to be local to our area
Experience with popular Web/graphics design applications such as PhotoShop, Illustrator, Painter or similar. Experience in Photoshop 6/7 a must
Knowledge/experience in SQL language (optional, but preferable)
Experience with Flash (ActionScript knowledge a must), Javascript and DHTML
Knowledge/experience on pure HTML programming
Excellent verbal and written (a must) communication skills
Spanish language optional, but preferable
Ability to work on multiple projects, work under pressure and meet deadlines
Needs to be proactive, a fast learner and must enjoy working on a dynamic environment

Responsibilities:

Work with other designers to effectively deliver completed projects
Design, develop and maintain multiple web sites
And more

Submit your portfolio and examples of work, such as URLs of designed sites.

Notes: Wage depends on skills and experience.

We firmly believe in promoting from within and we reward our team of IT professionals based on their efforts. Evaluation will be based on a unique combination of communication and technical abilities. Each candidate must possess superior communication & problem-solving skills as well as a deep commitment to their job.

To submit a resume for any position, you must place the job code in the subject line of your e-mail. Send your resumes to:

Web Hosting

Virtual Private Servers

Dedicated Servers

Server Colocation

Application Hosting

Application Hosting