Subprocessors
A+ Hosting Inc. DBA ServerPoint.com ("ServerPoint", "we", "us", "our") uses the following third-party service providers (subprocessors) to help us deliver our services. These subprocessors may process personal data on our behalf in accordance with our Data Processing Agreement and applicable data protection laws.
1. Current subprocessors
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Stripe | Payment processing | Billing name, address, payment card details, transaction data | United States |
| PayPal | Payment processing | Billing name, email, payment details, transaction data | United States |
| Google Analytics | Website analytics | IP address (anonymized), browser type, pages visited, usage patterns | United States |
| Cloudflare | CDN, DNS, DDoS protection | IP address, HTTP request data, traffic metadata | United States |
| SendGrid (Twilio) | Transactional email delivery | Email address, email content, delivery metadata | United States |
| OpenSRS (Tucows) | Domain name registration | Registrant name, address, email, phone (WHOIS data) | Canada |
2. How we select subprocessors
Before engaging any subprocessor, ServerPoint evaluates their data protection practices to ensure they provide sufficient guarantees regarding the security and confidentiality of personal data. All subprocessors are contractually bound to:
- Process personal data only as instructed by ServerPoint
- Implement appropriate technical and organizational security measures
- Notify ServerPoint of any data breaches without undue delay
- Delete or return personal data upon termination of the relationship
- Comply with applicable data protection laws, including GDPR where applicable
3. Changes to subprocessors
ServerPoint may update this list from time to time as we add, remove, or replace subprocessors. We will update this page to reflect any changes.
If you have entered into a Data Processing Agreement with ServerPoint, you may object to the appointment of a new subprocessor on reasonable grounds related to data protection, as described in Section 3.4 of the DPA.
4. Customer-hosted data
This subprocessors list relates to data that ServerPoint processes as part of providing its services (account management, billing, support, website operations). Data that customers host on ServerPoint's infrastructure (websites, databases, applications) is under the customer's control and is not processed by these subprocessors unless the customer independently chooses to use the same services.
5. Contact us
If you have questions about our subprocessors or data processing practices, please contact us:
- Via our Contact Us page
- Support Ticket: Through your Client Portal
Last Updated: February 2026