Frequently asked questions

VPS hosting is billed hourly from your deposited funds. We use a 28-day billing cycle so you never pay more than the advertised monthly price. Read answer ›

Yes, we accept cryptocurrency payments including Bitcoin for VPS hosting and dedicated server services. Read answer ›

Unfortunately, we cannot install customer-provided Windows licenses. We use Microsoft SPLA licensing for all Windows VPS. Read answer ›

No. We created our own platform that integrates with our distributed server environment. cPanel and Plesk were never able to fit into our more advanced infrastructure. Read answer ›

We don't have a data center in Arkansas, but our Dallas facility is just 300 miles away - providing under 10ms latency to Little Rock, Fayetteville, and across the state. Read answer ›

We don't have a data center in Arizona, but our Las Vegas facility is less than 10ms away - perfect for serving Phoenix, Tucson, Mesa, and the entire state. Read answer ›

Yes! Our Santa Clara data center is perfect for Northern California, and Las Vegas serves Southern California with low latency. Los Angeles data center coming soon. Read answer ›

We don't have a data center in Mississippi, but our Dallas facility provides excellent connectivity with low latency to Jackson, Gulfport, Biloxi, and across the state. Read answer ›

We don't have a data center in Kansas, but our Dallas facility provides excellent connectivity with low latency to Wichita, Kansas City, Topeka, and across the state. Read answer ›

We don't have a data center in Missouri, but our Dallas facility provides excellent connectivity with low latency to Kansas City, St. Louis, Springfield, and across the state. Read answer ›

We don't have a data center in New Mexico, but both Las Vegas and Dallas provide under 10ms latency - choose based on your location or preference. Read answer ›

We don't have a data center in Oklahoma, but our Dallas facility is just 200 miles away - providing under 5ms latency to Oklahoma City, Tulsa, and across the state. Read answer ›

We don't have a data center in Oregon, but our Santa Clara facility provides excellent connectivity. Las Vegas is an alternative if you prefer to keep your data outside California. Read answer ›

Yes! Our Dallas data center at Infomart provides excellent VPS hosting for all of Texas, with low latency to Houston, Austin, San Antonio, and beyond. Read answer ›

We don't have a data center in Utah, but our Las Vegas facility provides excellent connectivity to Salt Lake City, Provo, and the entire state. Read answer ›

Seattle data center coming soon. Until then, our Santa Clara facility provides excellent connectivity with less than 10ms latency to Washington. Read answer ›